Terms of Service

le mezon is a product operated by le meson (the "seller", "we", "us"), the legal entity you are contracting with when you use the service. le mezon provides SaaS tools for recipe costing, supplier management, menu engineering, and market intelligence. Features available to you depend on your subscription tier.

You must provide accurate registration information and are responsible for activity under your account. Keep your credentials secure and notify us of any unauthorized use. Accounts are intended for business use by the organization that registered them.

New accounts may receive a 3-day free trial. A valid payment method is required to start the trial. If you do not cancel before the trial ends, your subscription will begin automatically at the selected plan's published price.

• Subscriptions renew automatically each billing period until canceled.
• Fees are charged in advance and are non-refundable except where required by law.
• Plan limits (recipes, supplier items, AI generations, seats, locations) are enforced in-app. Exceeding limits may require an upgrade.
• You can cancel anytime; cancellation takes effect at the end of the current period.

You can cancel your subscription at any time from Settings → Manage billing, which opens our payment provider's self-serve portal.

• Cancel anytime, access until period end. When you cancel, your plan stays active until the end of the current billing period. You will not be charged again, and no partial refund is issued for the remaining days.
• Trial cancellations. If you cancel during the 3-day free trial, no charge is made and access ends immediately when the trial expires.
• 14-day money-back guarantee. For your first paid invoice only, you may request a full refund within 14 days of the charge by contacting support@lemezon.com or via paddle.net. Subsequent renewals are non-refundable except where required by law.
• What happens to your data. After cancellation, your workspace becomes read-only for 30 days. You can export recipes, suppliers, menus, and shopping lists as CSV during that window. After 30 days the account and its data are permanently deleted.
• Reactivation. Resubscribing within the 30-day read-only window restores full access with all data intact. After the purge, a new account must be created.
• Refunds are handled by Paddle, our Merchant of Record. Approved refunds are returned to the original payment method within 5–10 business days.

You agree not to:

• Reverse engineer, resell, or sublicense the service.
• Upload unlawful, infringing, or malicious content.
• Use the service to build a competing product.
• Bypass plan limits, rate limits, or security controls.
• Submit personal data of third parties without a lawful basis.

You retain ownership of recipes, supplier lists, menus, and other content you submit. You grant us a limited license to host and process your content solely to operate the service for your organization, including running AI features you trigger.

AI-generated content (costed recipes, suggested menus, market briefings) is provided for your reference. Outputs may be inaccurate or incomplete; you are responsible for verifying before relying on them for pricing, purchasing, or public-facing decisions.

We work to keep the service available but do not guarantee uninterrupted operation. Planned maintenance will be communicated where reasonably possible.

You may cancel at any time from billing settings. We may suspend or terminate accounts that violate these terms, fail payment, or pose a security risk. Upon termination, your access ends and your data is retained per the Privacy Policy.

The service is provided "as is" without warranties of any kind to the extent permitted by law. We are not liable for indirect or consequential damages, loss of profits, or business interruption. Our aggregate liability is limited to the fees you paid in the twelve months preceding the claim.

We may update these terms; material changes will be announced by email or in-app notice. Continued use after the effective date constitutes acceptance.

Questions? Email support@lemezon.com.