Refund Policy

If le mezon isn't right for your kitchen, you can request a full refund of your first paid invoice within 14 days of the charge. No explanation required — we'd simply appreciate a note about what didn't work.

Email support@lemezon.com with the email address on your account. We respond to refund requests within one business day.

• You can cancel at any time from Settings → Manage billing, which opens the self-serve billing portal.
• After cancelling, your plan stays active until the end of the billing period you have already paid for. You won't be charged again, and unused days in that period are not refunded separately.
• If you cancel during the 3-day free trial, no charge is made and access ends when the trial expires.

Renewal invoices after your first paid invoice fall outside the 14-day guarantee, but we look at every request on its merits — if something went wrong on our side, get in touch and we'll make it right. Nothing in this policy limits refund rights you have under applicable law.

Payments and refunds for lemezon LLC are processed securely by Stripe. Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank or card issuer. Card details are handled entirely by Stripe and are never stored on our servers.

Your workspace becomes read-only for 30 days, so you can export recipes, suppliers, menus, and shopping lists as CSV. Resubscribing within that window restores full access with your data intact. After 30 days the account and its data are permanently deleted.